Privacy Policy

1. Introduction

Wevvya HK (hereinafter referred to as "we" or "the Company") values your privacy and is committed to protecting your personal data. This Privacy Policy (hereinafter referred to as "this Policy") aims to explain how we collect, use, process, and protect your personal data, as well as your rights regarding such data.

Please read this Policy carefully. By using our services, submitting inquiry forms, contacting us via WhatsApp, or engaging in any transactions, you indicate that you have read, understood, and agree to the contents of this Policy.

2. Types of Personal Data We Collect

The personal data we may collect includes but is not limited to:

• Contact Data: Such as name, email address, phone number, mailing address
• Transaction Data: Such as order details, payment information, delivery address
• Communication Records: Such as WhatsApp conversations, email correspondence
• Inquiry Data: Such as style, quantity, size, and other requirement information you provide via forms
• Technical Data: Such as IP address, browser type, device information (automatically collected when you browse our website)

3. How We Collect Personal Data

We collect your personal data through the following methods:

• When you voluntarily provide it to us (e.g., filling out inquiry forms, contacting us via WhatsApp)
• When you engage in transactions or use our services
• When you browse our website (automatic collection of technical data)
• From third parties (e.g., payment service providers), but only to the extent permitted by law

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• Providing, processing, and completing your orders
• Communicating with you and responding to your inquiries
• Providing quotes and related service recommendations
• Processing payments and delivering goods
• Improving our services and website experience
• Complying with legal obligations and regulatory requirements
• Preventing fraud or illegal activities

We will not use your personal data for purposes other than those stated in this Policy unless we obtain your prior consent or as required by law.

5. Data Retention and Security

We take reasonable security measures to protect your personal data from unauthorized access, use, modification, or disclosure.

Your personal data will be retained for the shortest time necessary to achieve the collection purposes or as required by law. When no longer needed, we will securely delete or anonymize such data.

Please note that data transmitted through third-party communication applications such as WhatsApp is also subject to that platform's policies and technology.

6. Sharing and Disclosure of Personal Data

We will not arbitrarily sell, rent, or trade your personal data to third parties. We only share your data under the following circumstances:

• As necessary to provide services (e.g., payment processing, logistics delivery)
• With your explicit consent
• To comply with legal obligations, court orders, or government requirements
• To protect the rights, property, or safety of us, our customers, or the public

When we share data with third-party service providers, we ensure they also adhere to corresponding privacy protection standards.

7. Your Rights

Under applicable laws, you have the following rights regarding your personal data:

• Right of Access: Request confirmation of whether we hold your personal data and access to such data
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data (where permitted by law)
• Right to Restrict Processing: Request restriction of processing of your personal data
• Right to Data Portability: Request receipt of your personal data provided to us in a structured, commonly used format
• Right to Object: Object to our processing of your personal data

To exercise the above rights, please contact us using the methods listed in Section 9 of this Policy. We will respond to your request within a reasonable time.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and provide personalized content. You can manage or reject cookies through your browser settings, but please note that disabling cookies may affect website functionality.

9. Contact Us

If you have any questions, comments, or requests regarding this Policy, please contact us via:

10. Policy Revisions

We reserve the right to modify this Policy at any time. In case of significant changes, we will post a notice on our website. Please check this Policy regularly for updates.